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Title: Customer retention: A case study of the Orient Express Restaurant
Other Titles: Sự quay lại của khách hàng: Trường hợp của nhà hàng Orient Express
Authors: Huynh, Thi Phuong Thuan
Advisor: Hayward, Robert
Keywords: Customer retention
Orient Express Restaurant
Tourism Management
Issue Date: 2013
Publisher: Sheffield Hallam University
Description: Master of Science in International Hospitality and Tourism Management; 83 pages
Table of contents: 1. Introduction; 2. Literature review; 3. Methodology; ...
Appears in Collections:Quản trị du lịch và dịch vụ quốc tế

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