Please use this identifier to cite or link to this item:
http://tailieuso.udn.vn/handle/TTHL_125/7450| Title: | Customer retention: A case study of the Orient Express Restaurant |
| Other Titles: | Sự quay lại của khách hàng: Trường hợp của nhà hàng Orient Express |
| Authors: | Huynh, Thi Phuong Thuan |
| Advisor: | Hayward, Robert |
| Keywords: | Customer retention Orient Express Restaurant Tourism Management |
| Issue Date: | 2013 |
| Publisher: | Sheffield Hallam University |
| Description: | Master of Science in International Hospitality and Tourism Management; 83 pages |
| Table of contents: | 1. Introduction; 2. Literature review; 3. Methodology; ... |
| URI: | http://tailieuso.udn.vn/handle/TTHL_125/7450 |
| Appears in Collections: | Quản trị du lịch và dịch vụ quốc tế |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| HuynhThiPhuongThuan.TT.pdf | Abstract and Table of Contents | 139.65 kB | Adobe PDF | View/Open |
| HuynhThiPhuongThuan.TV.pdf | Fulltext | 492.51 kB | Adobe PDF | View/Open Request a copy |
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