Please use this identifier to cite or link to this item:
http://tailieuso.udn.vn/handle/TTHL_125/7450
Title: | Customer retention: A case study of the Orient Express Restaurant |
Other Titles: | Sự quay lại của khách hàng: Trường hợp của nhà hàng Orient Express |
Authors: | Huynh, Thi Phuong Thuan |
???metadata.dc.contributor.advisor???: | Hayward, Robert |
Keywords: | Customer retention Orient Express Restaurant Tourism Management |
Issue Date: | 2013 |
Publisher: | Sheffield Hallam University |
Description: | Master of Science in International Hospitality and Tourism Management; 83 pages |
???metadata.dc.description.tableofcontents???: | 1. Introduction; 2. Literature review; 3. Methodology; ... |
URI: | http://tailieuso.udn.vn/handle/TTHL_125/7450 |
Appears in Collections: | Quản trị du lịch và dịch vụ quốc tế |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
HuynhThiPhuongThuan.TT.pdf | Abstract and Table of Contents | 139.65 kB | Adobe PDF | View/Open |
HuynhThiPhuongThuan.TV.pdf | Fulltext | 492.51 kB | Adobe PDF | View/Open Request a copy |
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