Browsing by Subject Customer satisfaction
Showing results 1 to 5 of 5
Issue Date | Title | Author(s) | Advisor | Source |
---|---|---|---|---|
2018 | The empirical study about e-CRM: a case study of Viet Nam airlines | Nguyen, Thi Khanh Chi | - | The University of Danang |
2014-08-17 | An investigation of customer satisfaction with the English-taught project - A case study of a public university in Viet Nam | Nguyen, Ngoc Uyen Phuong | Zhou, Xue, Dr. | University of Economics - The University of Danang |
2016 | Research on application of SERVPERF model in assessing Viettel's mobile Internet service quality in Danang city | Dam, Nguyen Anh Khoa; Nguyen, Hoang Thao Nguyen | - | The University of Danang |
2020-12-10 | The Role of Servicescape and Social Interaction Towards the Experience of Customers and Employees in the Café Setting. A Study in Vietnam | Tran, Xuan Quynh | TOURNOIS, Nadine, Prof. | University of Economics - The University of Da Nang |
2014-06 | Service quality and Customer satisfaction of Internet Banking service in Vietnam | Lam, Thieu Linh | Su, Ying-Yueh, Ph.D. | College of Information Technology - The University of Danang |