Please use this identifier to cite or link to this item:
Title: Research on application of SERVPERF model in assessing Viettel's mobile Internet service quality in Danang city
Authors: Dam, Nguyen Anh Khoa
Nguyen, Hoang Thao Nguyen
Keywords: Telecommunications providers
Internet mobile services
Service quality
Customer satisfaction
Issue Date: 2016
Publisher: The University of Danang
Description: The University of Danang, Journal of Science and Technology, No.6(103). 2016; PP. 50 - 54
ISSN: 1859-1531
Appears in Collections:2016

Files in This Item:
File Description SizeFormat 
ResearchOnApplication.TT.pdfAbstract149.48 kBAdobe PDFView/Open
ResearchOnApplication.TV.pdfContents307.42 kBAdobe PDFView/Open    Request a copy

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.