Please use this identifier to cite or link to this item:
http://tailieuso.udn.vn/handle/TTHL_125/8702| Title: | Research on application of SERVPERF model in assessing Viettel's mobile Internet service quality in Danang city |
| Authors: | Dam, Nguyen Anh Khoa Nguyen, Hoang Thao Nguyen |
| Keywords: | Telecommunications providers Internet mobile services SERVPERF model Service quality Customer satisfaction |
| Issue Date: | 2016 |
| Publisher: | The University of Danang |
| Description: | The University of Danang, Journal of Science and Technology, No.6(103). 2016; PP. 50 - 54 |
| URI: | http://tailieuso.udn.vn/handle/TTHL_125/8702 |
| ISSN: | 1859-1531 |
| Appears in Collections: | 2016 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| ResearchOnApplication.TT.pdf | Abstract | 149.48 kB | Adobe PDF | View/Open |
| ResearchOnApplication.TV.pdf | Contents | 307.42 kB | Adobe PDF | View/Open Request a copy |
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