The Role of Servicescape and Social Interaction Towards the Experience of Customers and Employees in the Café Setting. A Study in Vietnam

Please use this identifier to cite or link to this item: http://tailieuso.udn.vn/handle/TTHL_125/10521

Full metadata record

DC Field	Value	Language
dc.contributor.advisor	TOURNOIS, Nadine, Prof.	-
dc.contributor.author	Tran, Xuan Quynh	-
dc.date.accessioned	2021-01-05T09:48:57Z	-
dc.date.available	2021-01-05T09:48:57Z	-
dc.date.issued	2020-12-10	-
dc.date.submitted	2020-12-29	-
dc.identifier.uri	http://tailieuso.udn.vn/handle/TTHL_125/10521	-
dc.description	Doctoral thesis. Major: Management sciences; 381 pages.	en
dc.description.tableofcontents	Chapter 1.Introduction; Chapter 2.Experiential marketing and service experience; Chapter 3.Service environment; ...	en
dc.language.iso	en	en
dc.publisher	University of Côte d’Azur, Fance	en
dc.source	University of Economics - The University of Da Nang	en
dc.subject	Servicescape	en
dc.subject	Social interaction	en
dc.subject	Service experience	en
dc.subject	Customer satisfaction	en
dc.subject	Customer loyalty, Workspace	en
dc.subject	Job experience	en
dc.subject	Employee emotion and Job Satisfaction	en
dc.title	The Role of Servicescape and Social Interaction Towards the Experience of Customers and Employees in the Café Setting. A Study in Vietnam	en
dc.title.alternative	Vai trò của không gian dịch vụ và tương tác xã hội đối với trải nghiệm của khách hàng và nhân viên trong cửa hàng coffee. Nghiên cứu ở Việt Nam	en
dc.type	Ph.D Thesis	en
Appears in Collections:	Kinh tế

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TranXuanQuynh.TT.pdf	Abstracts & Table of Contents	5.1 MB	Adobe PDF	View/Open
TranXuanQuynh.TV.pdf	Fulltext	6.33 MB	Adobe PDF	View/Open Request a copy
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